Terms of Service

Last updated: 28 March 2026.

Engagement

Each project is governed by its individual engagement letter. Anything on this page is superseded by the signed letter.

Payment

Audits: 100% on order. Setup projects: 50% kickoff, 50% on delivery. Retainers: monthly in advance.

Termination

Retainers may be cancelled with 30 days written notice after the 3-month minimum.

Governing law

England & Wales.