Three short reports from recent client engagements (anonymised by request).
Engagement: setup + 6-month retainer · Started August 2025
Profile actions across all 4 locations grew from a combined 1,840/mo to 4,720/mo by month four. Direction requests overtook phone calls in month three after we restructured opening hours and added "Outdoor seating" attributes.
Engagement: audit + setup · Completed November 2025
Single-location practice. Inherited 38 profiles across various directories with mismatched NAP. We consolidated to 12 verified profiles and rebuilt review-ask flow. New patient enquiries from Search increased 2.3x by month three post-handover.
Engagement: ongoing retainer · Started January 2026
Tourist-heavy area with Apple Maps preference among visiting iPhone users. We restructured Apple Maps Connect entries with full event listings; in-store event attendance from new walk-ins doubled in February.